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+11% average order: How Waffle Factory boosts sales with Tabsto kiosks

More sales, less waiting and teams refocused on preparing waffles, Tabesto terminals have transformed order taking and increased Waffle Factory's turnover

Attracting new customers is great, but getting them back is even better! A loyal customer is someone who comes back regularly, spends more and becomes a true ambassador for your restaurant. However, many restaurant owners put all their energy into attracting people without fully exploiting those who have already come. And that's a shame, because retaining a customer is much cheaper than winning a new one. So how do you make your customers want to come back again and again? Here are four essential levers to turn your visitors into regulars.

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As soon as a customer pushes the door of your restaurant, his feelings play a key role. A long wait, a bad order or a disorganized service... and you may never see him again. Today, people want to get to the point: eat well, without wasting time or experiencing stress.
One of the solutions to streamline the customer journey is to use order terminals. They allow customers to order at their own pace, without pressure, and avoid mistakes. Result? Faster service, less busy teams, and a better experience for everyone. A customer who leaves satisfied will be much more likely to come back!

Offer an attractive loyalty program

As soon as a customer pushes the door of your restaurant, their feelings play a key role. A long wait, a bad order or a disorganized service... and you may never see him again. Today, people want to get to the point: eat well, without wasting time or experiencing stress.
One of the solutions to streamline the customer journey is to use order terminals. They allow customers to order at their own pace, without pressure, and avoid mistakes. Result? Faster service, less busy teams, and a better experience for everyone. A customer who leaves satisfied will be much more likely to come back!

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