Restaurant order-taking tablet: 6 reasons to adopt it

The restaurant order-taking tablet is without doubt the must-have tool that every restaurateur should have! This digital accessory facilitates day-to-day management of the business, ensuring smooth and rapid service, especially during busy periods. Discover the 6 major advantages that make the restaurant order-taking tablet a must-have for all restaurant managers.

1. Restaurant order-taking tablet: the practical tool par excellence

The digital tablet needs no introduction. For years now, they have been invading homes, schools and businesses, seducing customers with their practicality and mobility. So it's only logical that it should gradually find its way into the catering world as the ideal means of recording customer orders. This ergonomic, lightweight instrument with a touch screen has become the ultimate product for any restaurateur who wants to see his business grow.
The digital tablet offers many advantages. They come in a variety of sizes, weights and designs. The choice to equip yourself with one is therefore varied and can be made according to the preferences and needs of each restaurant. Easy to use and intuitive, it also boasts excellent autonomy, enabling it to be functional throughout the entire service.

2. The essential multifunctional accessory for restaurateurs

The touchscreen tablet can be used to take customer orders, but that's not all! Its added value lies in its multifunctionality. It provides visibility and access to all the functions integrated into the restaurant's management software. So, in addition to registering customer requests, it can also manage cash collection, ticket and invoice printing, inventory, reservations, and Click and Collect.
It's the pilot station for a centralized digital system, customized to suit the manager's prerogatives. The good news is that in the event of an accident, if a tablet is damaged, no data will be lost, since everything is recorded in the software in good time. All that's needed is to replace or repair the device.

3. The time-saving solution

Order-taking on a tablet saves waiters a considerable amount of time, making service much faster. The reason for this increased fluidity is the digitization of the menu. Thanks to touch-screen tablets and the software to which they are linked, all that's required is to navigate the interactive menu and click on the requested dishes and drinks. In this way, an order can be taken in a matter of seconds and with just a few clicks. Everything is automatically recorded in the centralized system and sent to the kitchen. All that's left for the chef and his team to do is get to work!
This solution is also easier for a new team member. Not yet knowing the menu by heart won't slow him down, since all the necessary information is at his fingertips: accompaniments, sauces, etc.

4. Optimizing foodservice

The order-taking tablet is the best ally for waiters in fast-food and traditional restaurants. By facilitating overall organization, it optimizes the quality of service in the dining room.

It facilitates communication between teams

As the system is centralized, any action taken on a tablet is visible to all teams. For example, when an order is placed, it is received directly in the kitchen. This can be done by automatically printing a ticket or by displaying it on a digital screen. No more time-consuming back and forth between the dining room and the kitchen!

It reduces the risk of human error

Anyone familiar with the restaurant business has experienced these situations: a pen that can't be found to take a handwritten order, an oversight or illegible handwriting that gives cooks a hard time... While mistakes are human and can happen to anyone, they are no less unpleasant for the restaurateur concerned or the waiting customers. Fortunately, the restaurant order-taking tablet provides a real helping hand and greatly reduces such disappointments.

It makes up for staff shortages

The catering industry is experiencing a significant drop in staff numbers, which can have consequences for the organization of a business. The time-saving, easy-to-use tablet is an obvious solution to this staff shortage. It also means that the team present is exposed to less stress, and can concentrate more on tasks other than taking orders, such as welcoming customers or keeping the restaurant running smoothly.

5. Improving the consumer experience

By facilitating and speeding up the work of restaurateurs, this order-taking system undeniably improves the customer experience, since it reduces waiting time.
It is also possible to install these tablets as small order terminals on restaurant counters, or to hand them over to customers at the table. They can then consult the menu and request the dishes they like, independently and at their own pace. This way, they can find out all the information they need: ingredients, nutritional values, price, visuals, new items on the menu, loyalty programs or even current discounts. This experience is often highly appreciated by customers, especially during busy periods.

6. Higher profitability thanks to tablet ordering.

As the work of the teams is simplified and precious time saved, the number of rotations and place settings during service is also increased. This is one of the first beneficial effects that can be observed with the use of this digital tool.
The restaurant order-taking tablet not only helps with organization and speed. It's also a mine of data and a great way to boost your business! In short, it's a marketing tool that's as practical as it is strategic! As everything is recorded in real time, sales and profitability can be tracked in real time. This allows us to better understand customer flows, habits and preferences, to take advantage of them and adjust what needs to be adjusted to generate more revenue.
What's more, it has been observed that when customers fill in their orders themselves, on a tablet or kiosk, the average ticket tends to be higher. A significant advantage!

How to equip yourself with order-taking tablets?

Are you convinced of the usefulness of a tablet for taking orders in your restaurant? Then it's time to equip yourself to modernize your operations and boost your business! Contact Tabesto, the specialist in digitalization for fast-food and traditional restaurants. You'll be able to talk to an expert to define your needs and choose the most appropriate model of touchscreen tablet. We'll then configure and implement a turnkey system that's personalized, intuitive and tailored to your image. One thing's for sure: you won't be able to do without it. Don't wait any longer to boost your sales!

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